Privacy Policy
Effective Date: July 23, 2026
At Charlotte Elizabeth Silks, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you make a purchase or attempt to make a purchase through our site, we collect specific information necessary to process and fulfill your order, including:
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Contact Information: Name, email address, phone number, and billing/shipping address.
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Payment Details: Payment card details, transaction history, and billing verification details.
2. How We Use Your Information
We use the information collected exclusively to:
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Process payments and fulfill your orders.
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Arrange for shipping, delivery, and order tracking.
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Communicate with you regarding order confirmations, updates, or customer service inquiries.
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Detect and prevent potential risk or fraud.
3. Strict No-Sharing Policy
We do not sell, rent, trade, or share your personal information under any circumstances.
Any information collected to complete sales is strictly used for order processing and essential communication related to your purchase. We will never disclose or transfer your data to third parties for marketing, advertising, or commercial purposes.
4. Necessary Service Providers
To complete your purchase, we work with trusted service providers (such as payment gateways and shipping carriers). These third parties are given access only to the minimum information necessary to perform their specific services (e.g., charging your card or delivering your order) and are strictly prohibited from using or sharing your data for any other purpose.